CRM System South Africa
Track every lead, follow up automatically, and never lose a customer again. A custom CRM built for how South African businesses actually work — WhatsApp-first, Rand pricing, no international subscription fees.
Discuss your CRM needs →WhatsApp: +27 77 480 9027
What our CRM does for your business
Most South African small businesses are managing customers through a mix of WhatsApp, spreadsheets, and memory. That means leads fall through the cracks. Our CRM fixes that.
Lead capture pipeline
See every enquiry from WhatsApp, your website, and phone calls — in one place. Know exactly where each lead is in your process.
WhatsApp conversation log
Every customer conversation is logged automatically. No more scrolling through chat history to find what was agreed.
Follow-up reminders
Set automatic follow-up reminders so no lead goes cold. The CRM nudges you at the right time.
Customer history
Every purchase, quote, and interaction on one page per customer. Walk into every call knowing exactly who you're speaking to.
Pipeline overview dashboard
See your whole sales pipeline at a glance. Know which leads need attention today and how much revenue is in play.
Reporting & insights
Monthly conversion rates, average deal time, and revenue forecasts — so you can make better decisions faster.
Who this is for
You need a CRM if any of these sound familiar:
✓ You're losing track of leads because everything is in WhatsApp chats
✓ You're managing customers with a spreadsheet that's getting unwieldy
✓ You're forgetting to follow up and losing deals to competitors
✓ You can't afford R800+/month for international CRM software in USD
CRM pricing
Starting from
R8,000
Custom-built CRM for your business. One-off cost, yours to own.
- Lead pipeline & contact management
- WhatsApp integration
- Follow-up reminder system
- Customer history & notes
- Sales dashboard
- Staff access (up to 3 users)
- 1 month of free support
Advanced CRM with API integrations, multi-user access, and custom workflows from R18,000.
Optional monthly support from R1,500/month — no lock-in.
Common questions
Do I need to know how to code?
No. We build the CRM for you and train your team on how to use it. It's designed to be simple — if you can use WhatsApp, you can use this.
Can it connect to WhatsApp Business?
Yes. We can integrate with WhatsApp Business API to log conversations automatically and trigger follow-up messages from the CRM.
Are there ongoing costs?
The CRM is a one-off build cost. Hosting is typically R150–R300/month on a South African server. Monthly support and updates are optional from R1,500/month.
How long does it take to build?
A standard CRM takes 2–4 weeks from briefing to launch. More complex builds with integrations take 4–8 weeks.
Can I migrate my existing spreadsheet data?
Yes. We can import your existing customer data from spreadsheets, CSV files, or other CRM systems as part of the setup.
Stop losing leads to a broken system
Tell us how you're currently tracking customers and leads. We'll show you exactly how a CRM would change things for your business.
WhatsApp us about your CRM →Or email: info@lennoxdigitalsystems.co.za